FAQS - Effortless Gardening with Windrunner.

Do you offer OEM or ODM service?

Yes. We support both OEM and ODM. You can customize the product design, color, logo, packaging, and more.

What is your minimum order quantity (MOQ)?

Our MOQ is flexible. For most products, we accept small trial orders to support your testing or local sales.

What is the lead time for orders?

Usually 7–30 days. Lead time depends on order quantity and customization requirements.

Can I get samples before placing a bulk order?

Yes. Sample orders are welcome. Please contact us to discuss sample fees and shipping costs.

Do your tools come with a warranty?

Yes. All our cordless tools come with a warranty. Please contact us for specific warranty terms.

Which countries do you ship to?

We export worldwide — including to the US, Europe, Southeast Asia, South America, and more.

What battery system do you use?

We use lithium battery systems with stable performance, long life, and fast charging support.

💬 Still Have Questions?

If you didn’t find the answer you were looking for, feel free to contact us directly.
We’re here to help with technical details, product specs, orders, or partnerships.

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