Shipping Policy
Effective Date: [Insert Date]
Thank you for visiting and shopping at Windrunner Tools. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Note: During peak seasons or high volume periods, processing times may be extended.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Estimated Delivery Time | Shipping Method |
|---|---|---|
| United States | 7–15 business days | Standard / Express Air |
| Europe | 10–20 business days | Standard / Express Air |
| Asia | 5–12 business days | Standard Local / Express |
| Other Countries | 10–25 business days | Based on location |
If you need urgent delivery, please contact us at crystal@windrunnertools.com for expedited shipping options.
3. Shipment Confirmation & Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 48 hours for the tracking information to become available.
4. Customs, Duties, and Taxes
Windrunner Tools is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Shipping to P.O. Boxes
We currently do not ship to P.O. boxes. Please provide a physical address when placing your order.
6. Damages or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
7. Countries We Ship To
We currently ship to most countries worldwide. If your location is not supported at checkout, please contact us directly for a custom quote.
8. Contact Us
If you have any questions about our shipping policy, feel free to contact us:
Windrunner Tools
Email: crystal@windrunnertools.com
Website: www.windrunnertools.com